We are now accepting applications for the following position:

TEAM LEADER

RESPONSIBILITIES INCLUDE:

• Ensure store opens and closes on time and operate within legal operating hours
• Train all store personnel on all relevant operating procedures including alarms, opening/closing procedures, safes, computer and register, bagging, up-selling, etc.
• Maintain price fixtures in store to remain correct and visible on all shelf and display locations within the store
• Maintain adequate inventory levels on all products planning for holiday and pay day variances
• Maintain clean and safe store environment at all times
• Maintain all store fixtures, reporting any problems to the retail supervisor or office immediately
• Maintain full and open communication with Retail Supervisor
• Maintain knowledgeable relationship (learn customer names and preferences) with your customer base
• Continue to educate yourself and others on the products sold within the store • Maintain shelf and store schematics according to company plan
• Maintain adequate store supplies (receipt paper, float sheets, count sheets, etc.) and change so as not to run out with short notice or no time to replace
• Maintain constant discussions with other store personnel on any mistake or short comings witnessed in the course of the day, making coaching a regular part of the job
• Rotate all stock on all products as new inventory arrives in all cases
• Place store orders by Monday afternoon for Tuesday delivery and fill in as needed for Thursday delivery
• Up-sell company priority brands at all times when possible
• Report sales nightly via e-mail informing of days sales in detail
• Prepare cash for pick up and bank drop off in a timely manner with correct and fully prepared documentation
• Participate in sales training and management meetings keeping professional “company first” attitude throughout

QUALIFICATIONS:

• A minimum of four (4) years of retail management experience
• Minimum WSET 2 (Wine and Spirit Education Training Level 2) preferred.
• At least two (2) years of experience in the beer, wine and spirits industry preferred
• Excellent communication skills and customer relation skills with a proven customer service training certificate
• Strong understanding of sales support activities
• Strong working knowledge of cash register functions and processing payments
• Strong working knowledge of Microsoft Office applications, Counterpointe POS systems and Outlook
• Must enjoy working in a fast paced, target orientated team

Salary: CI$13.00 - CI$22.00 per hour

Benefits: In accordance with Cayman Islands law

Location: Grand Cayman

Employment Type: Full Time